Modern business applications demand user interfaces with sophisticated features. Many such features are provided by web browsers that communicate with server technology to access corporate data and drive business processes. In many large corporations, the server of choice with which the browser communicates is the IBM mainframe.
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CA Technologies continues its commitment to innovation and education with May Mainframe Madness 2012 (MMM 2012), a free, virtual trade show that delivers educational presentations to customers around the globe throughout May.
The 4th-annual, award-winning event leverages cloud and social media technologies, and is delivered as a Software-as-a-Service (SaaS) cloud offering. Attendees can select from hundreds of sessions, keynotes, demos and educational presentations and materials designed to help IT professionals expand their skill sets and further optimize their mainframes to address key business challenges. The engaging, highly-visual and interactive experience that helps save time and travel costs.
Last year's event drew 5,000 registrants from 59 countries, and connected partners, industry experts and colleagues via virtual booths and online chats.
"Our customers are looking for actionable information to help them contain costs, build necessary skill sets and develop best practices that increase agility to meet critical business needs," said Dayton Semerjian, general manager, Mainframe, CA Technologies. "Our virtual event encourages participation in a wide range of sessions and discussions designed to further mainframe expertise."
Senior Gartner consultant and CEO of Rubin Worldwide, Dr. Howard Rubin, will lead the following keynote sessions at MMM 2012:
ServicePilot Technologies announced general availability of version 7.2 of their mainframe application performance monitoring (APM) product, ServicePilot® NBA for z/OS. The new release includes user requested enhancements that make this tool even easier to use for network operations and Help Desk personnel as well as mainframe staff. It also adds support for z/OS Version 1.13.
Ayehu, provider of IT process automation solutions, has launched its IT process automation pinpoint solutions – prepackaged workflows for the rapid automation of planned, repetitive IT tasks. The solutions extend Microsoft's System Center Operations Manager (SCOM) capabilities and were be demonstrated at the Microsoft Management Summit.
BPMonline, SaaS/on-demand CRM and business process management solutions provider, today launches BPMonline Service Desk, a new cost effective web service desk management solution that will transform IT Service Management (ITSM) automation.
BPMonline Service Desk’s advanced business process management (BPM) capabilities provide the full range of tools to configure, automate and conduct business processes analysis. It delivers right out of the box fully integrated ITIL/BPM features, such as service level and portfolio management, incident management, serviced request management, knowledge management, control of service personnel’s time usage, interactive communications, in-depth reporting and analytics, to name a few. For instance, you can manage support tickets, track customer issues, manage service level agreements (SLA), ensure compliance, run service catalog and CMDB. Such capabilities as automated request management and customer self-service lets the customer sit in the driver’s seat, which helps ensure a good experience, eliminates wasted time and reduces overall costs.
BPMonline Service Desk can be deployed both On-Site and On-demand. On-Site implementations typically utilize the application hosted on the servers of the client, feature a one-time payment and include a lifetime license. BPMonline Service Desk On-Demand (SaaS) is offered as an annual subscription and is delivered as a hosted application that sits on the servers of a certified data center. The advantage is that it enables the organization to get the service desk system up and running within an hour and eliminates any in-house IT infrastructure investments.
“The launch of BPMonline Service Desk will revolutionize the ITSM market in that it harnesses the power of the most advanced technologies (ITIL, BPM, SaaS) available today all within one platform. BPMonline Service Desk is a user friendly, highly effective ITSM solution,” says Alexander Zlotko, BPMonline Business Development Executive (Service Desk Unit).
Compuware Corporation, the technology performance company, today released a research paper titled “Mainframe Efficiency in the Real World” detailing how 60 global market leaders collectively saved $105 million by optimizing their mainframe environments.
