News

Vanguard Integrity Professionals today announced that Ron Ross, a fellow at the National Institute of Standards and Technology (NIST) and leading expert in information security and risk management, will be a keynote speaker at Vanguard Security & Compliance 2012. Ross's address entitled, "Next Generation Safeguards and Countermeasures: Building Effective Cyber Security Programs for Cloud Computing Environments" will provide attendees with critical information about protecting cloud computing environments from attack. Vanguard Security & Compliance is the world's largest educational forum dedicated to modern information technology security training for System z®.

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Alebra Technologies announced today that it has introduced a special program for current users of EMC’s InfoMover who wish to upgrade their file transfer capabilities.  Like EMC’s InfoMover product, Alebra Technologies’ Parallel Data Mover (PDM), in conjunction with Alebra’s innovative z/OpenGate transport, provides efficient and fast off-network file transfers. Additionally, PDM and z/OpenGate offers a number of significant advantages, including:

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BMC Software, the recognized leader in Business Service Management (BSM), today announced that the City of Long Beach, California has improved its delivery of IT services with the BMC Control-M Workload Automation solution. With the new solution in place, the city can better manage and control its scheduled workloads across a hybrid data center to cost-efficiently streamline processes, detect issues and improve service.

The City of Long Beach has earned recognition as a Top-10 Digital City for its strength in embracing current technology to improve the delivery of city services while minimizing costs. Playing to this strength is the city’s selection of the BMC Control-M Workload Automation solution for managing and scheduling IT workloads that support municipal processes. The city selected the tool based on its ability to manage scheduled work across the entire hybrid datacenter. This functionality is paramount as the city migrates off the mainframe to a fully distributed environment. The new system also provides a self-service portal to enable business users to manage tasks, generate reports and maintain records without using IT staff resources.

“With the previous software tools we used, we could not see what was happening with our scheduled processing throughout our entire datacenter, which impaired time and cost efficiency,” said Rusty Clark, data center supervisor, City of Long Beach. “Those issues have been fixed with the single point of control delivered by BMC Control-M. Moreover, we can readily identify issues with precision to ensure workload processing occurs on time and without error.”

As part of this project, the city has also implemented the following solutions:

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CA Technologies continues its commitment to innovation and education with May Mainframe Madness 2012 (MMM 2012), a free, virtual trade show that delivers educational presentations to customers around the globe throughout May.
The 4th-annual, award-winning event leverages cloud and social media technologies, and is delivered as a Software-as-a-Service (SaaS) cloud offering. Attendees can select from hundreds of sessions, keynotes, demos and educational presentations and materials designed to help IT professionals expand their skill sets and further optimize their mainframes to address key business challenges. The engaging, highly-visual and interactive experience that helps save time and travel costs.

Last year's event drew 5,000 registrants from 59 countries, and connected partners, industry experts and colleagues via virtual booths and online chats.

"Our customers are looking for actionable information to help them contain costs, build necessary skill sets and develop best practices that increase agility to meet critical business needs," said Dayton Semerjian, general manager, Mainframe, CA Technologies. "Our virtual event encourages participation in a wide range of sessions and discussions designed to further mainframe expertise."

Senior Gartner consultant and CEO of Rubin Worldwide, Dr. Howard Rubin, will lead the following keynote sessions at MMM 2012:

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ServicePilot Technologies announced general availability of version 7.2 of their mainframe application performance monitoring (APM) product, ServicePilot® NBA for z/OS. The new release includes user requested enhancements that make this tool even easier to use for network operations and Help Desk personnel as well as mainframe staff. It also adds support for z/OS Version 1.13. 

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BPMonline, SaaS/on-demand CRM and business process management solutions provider, today launches BPMonline Service Desk, a new cost effective web service desk management solution that will transform IT Service Management (ITSM) automation.

BPMonline Service Desk’s advanced business process management (BPM) capabilities provide the full range of tools to configure, automate and conduct business processes analysis.  It delivers right out of the box fully integrated ITIL/BPM features, such as service level and portfolio management, incident management, serviced request management, knowledge management, control of service personnel’s time usage, interactive communications, in-depth reporting and analytics, to name a few.  For instance, you can manage support tickets, track customer issues, manage service level agreements (SLA), ensure compliance, run service catalog and CMDB. Such capabilities as automated request management and customer self-service lets the customer sit in the driver’s seat, which helps ensure a good experience, eliminates wasted time and reduces overall costs. 

BPMonline Service Desk can be deployed both On-Site and On-demand. On-Site implementations typically utilize the application hosted on the servers of the client, feature a one-time payment and include a lifetime license. BPMonline Service Desk On-Demand (SaaS) is offered as an annual subscription and is delivered as a hosted application that sits on the servers of a certified data center. The advantage is that it enables the organization to get the service desk system up and running within an hour and eliminates any in-house IT infrastructure investments.

“The launch of BPMonline Service Desk will revolutionize the ITSM market in that it harnesses the power of the most advanced technologies (ITIL, BPM, SaaS) available today all within one platform.  BPMonline Service Desk is a user friendly, highly effective ITSM solution,” says Alexander Zlotko, BPMonline Business Development Executive (Service Desk Unit).

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